Why is my card getting declined?

Modified on Tue, 17 Oct, 2023 at 7:53 PM

When making a purchase, it can be frustrating to have your card declined. There are several reasons why this may happen, but don't worry, we're here to help! Here are some possible reasons why your card is getting declined:


1. Insufficient funds: Make sure you have enough money in your bank account to cover the purchase.


2. Card is expired: Check the expiry date on your credit or debit card. If it has expired, you will need to get a new one.


3. Withdrawal limit exceeded: You may have reached a daily limit for a single vendor that could be set up by your card issuer or bank. Contact your bank for further information or retry the following day.


4. Card is blocked: If your card has been blocked, try again in 30 minutes. If that doesn’t help, contact your bank or try adding a new card.


5. A technical error occurred: Sometimes, technical errors can occur during the transaction process. Please retry the process at a later time.


6. Bank declined the transaction: If your bank declined the transaction, please contact them for more information.


We hope this information helps you resolve any issues you may be experiencing. If you need further assistance, please don't hesitate to contact us.

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