Why can't I apply my discount code?

There are a few common issues with promo codes :

1. You’ve already used the code. Our coupon codes can only be used once, so if you’ve ever used the code in the past then it won’t work again.

2. You haven't entered the code exactly as it was advertised - Try copying and pasting it and don't leave any extra characters or spaces.

3. The code is expired - Check the date of purchase to see whether your code is still active or not.

4. The code is only valid for a particular product - Double check that you're purchasing the right product for the code you want to use.

If you have checked all of the above possibilities and are still having issues with the code, please contact us via email at cs@agiftcustomized.com and provide a screenshot of your shopping cart that shows the promo code and all items in your cart. We'll take a look into this and sort things out for you.