I want to track my order.

Hello to all our valued customers, you can easily track your order HERE.

You just need to enter your Order Number and Email (included in your confirmation email) or your Tracking Number to check the status of your order.

Now we will explore the journey of a package from the moment it is in processing until it reaches your doorstep. Understanding this process can help shed light on the complexities involved and offer insights into tracking your shipment effectively.

1. Placed an order

At this step, your order has been received. Your personalized product details will be forwarded to our manufacturer and will be prepared for processing.

2. Processing your products

The item will enter the production phase within a timeframe of 1-3 business days. Following the production stage, there will be a processing period of 1-3 business days to package the item and affix your name along with the shipping label to the package.

* Please note that if you have any modification requests for your order, it may require an additional 1-3 business days for processing. 

3. Shipped out stage

After the order has been processed, it will be promptly handed over to the shipping carrier. The tracking number for your package will be sent to you by a shipping confirmation email. It took 2-5 business days to activate your tracking.

4. Your package is in transit

Your package will undergo transportation from domestic distribution to local distribution as part of its transit process

5. Out for delivery

At this step, your package already has a delivered estimated date and has been out for delivery. 

6. Delivered

When the tracking shows Delivered, this means your package has already been delivered. To locate it, you can check it by checking your mailbox, with your family members, or all around your house, or contacting your local post office.

Nevertheless, if you noticed that your package has not been updated over 15 business days or tracking shows your package has been delivered, but you still have not received it within 2-3 days. To address this promptly, we kindly request you to get in touch with us via Contact Us, and we will provide you with the necessary assistance.